Help center

We’re here to help you move faster.

Whether you’re posting an idea, managing your investor access, or troubleshooting a payment, our support team can help you get unstuck quickly.

Need help with?
  • Account setup and login
  • Posting or editing an idea
  • Payments and subscriptions
  • Moderation or approval questions
Account access

Reset login issues, update your profile, or switch between entrepreneur and investor roles.

Ideas and listings

Need help submitting a pitch, editing a pending idea, or understanding approval status?

Payments and subscriptions

We can help with listing fees, monthly investor access, and billing questions.

Frequently asked questions

Common questions, answered.

Here are some quick answers while you wait for a support reply.

How long does review take?

Most submissions are reviewed within one business day, though high-volume periods can take a little longer.

Can I edit my idea after it is submitted?

Yes. Pending ideas can still be updated before they are approved. Once approved, changes should be discussed directly with support.

How do I contact the team?

Send an email to riserstime@gmail.com and we’ll get back to you as soon as possible.